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The Royal Commission's report estimates that at least one third of people accessing residential aged care and home care services have experienced substandard care, and around 39.2 per cent experience elder abuse in the form of neglect, emotional abuse or physical abuse. A number of investigations and reports have also found widespread abuse and neglect in Australia's aged care homes, prompting the government to reform the system by refocusing on older people's support needs. Many new laws and strict governance policies have since been implemented to improve the system and failing to comply with them could result in criminal liability.
This program will provide you with an in-depth understanding of the legal and compliance requirements for aged care providers under the Aged Care Act 1997 and Australia Standard of Care. You will learn about the recent changes in the National Aged Care Reform and Australia Aged Care Act, and how to navigate these complexities so you can meet your obligations as a provider and prevent yourself from civil and criminal liabilities. This program will also guide you on practical solutions to deal with the grey areas of the legislation and regulation in aged care and how to develop an effective incident management system and dispute resolution process to mitigate any litigation risks against the aged care facility. You will also be taught on how to work around with the regulatory framework and safety act that are complex to comply with.