Anti-Discrimination NSW

We are the New South Wales state government body that administers the Anti-Discrimination Act 1977 (the Act). We strive to eliminate discrimination in New South Wales by:

• answering enquiries

• resolving complaints

• raising awareness about discrimination and its impacts

• managing applications for exemptions from the Act 

• advising the government about discrimination issues.

Accessible services

Clients who need an interpreter can call Anti-Discrimination NSW on 1800 670 812 and let us know their name, contact number and language they speak. We then use the Translating and Interpreting Service (TIS National) to provide a telephone interpreting call back service. TIS National is a free service for people who do not speak English, as Anti-Discrimination NSW accepts the charges for the service.

The Act specifies that complaints of discrimination must be in writing. As part of our commitment to provide accessible and inclusive services, our complaint form is now available in 22 community languages. Complaints can be written in any language, including braille, and we organise translation at no cost to the complainant. Auslan users can make a video describing their complaint and we will organise translation and transcription.

Our office is wheelchair accessible, and we can also provide access to parking (please call or email to make an appointment).

Aboriginal and Torres Strait Islander service

Our Aboriginal and Torres Strait Islander outreach team raise awareness about the impacts of discrimination and educate people about their rights. We offer culturally competent information and support to Aboriginal and Torres Strait Islander clients who may be making initial enquiries or going through our conciliation process. We are committed to engaging communities all over NSW including metropolitan Sydney as well as regional areas of NSW. Engagement is via videoconferencing, teleconferencing and face-to-face events.