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A new report from the Older Person's Advocacy Network (OPAN), the peak body for advocacy for older Australians, has unveiled the unacceptable and confronting aged care experiences older people have endured in 2020-21.
The report, The National Aged Care Advocacy Program (NACAP) 2020-2021: Raising the voice of people accessing aged care, is the first public annual report to capture the stories of older people who have accessed and engaged with the Australian aged care system.
Common problems older people faced over the last year include unwanted admission to residential aged care, increased risk of abuse due to COVID-19 restrictions, lack of available assessment services, and long wait times for support.
Chief Executive Officer of OPAN, Craig Gear OAM, says the report highlights that there are still issues that were raised at the Royal Commission into Aged Care Quality and Safety that need to be addressed and improved in the aged care system.
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