Older woman looking worried with hand to face.

Scams on the rise as bank branches close

The Canberra Times reports that seniors and migrants have been left exposed by regional bank closures as they struggle to navigate digital banking and are particularly vulnerable to financial elder abuse.

Published: 4 May 2023

Closures mean older people are at greater risk of losing money to scammers. When regional banks close, people must either travel many kilometres to their nearest branch, use the local Post Office, which has limited services, or go online.

The paper says financial elder abuse is a key concern because senior citizens have relied on cash and traditional banking practices.

In related news according to Scamwatch, part of the federal government’s Australian Competition and Consumer Commission (ACCC), scammers are becoming more sophisticated, inserting fake messages into legitimate texts from banks and other financial institutions.

In one case a victim was tricked into handing over up to $500,000.

Scamwatch reports total losses to phone and text scams increased significantly in 2022 with over $169 million lost.