Carer comforting older woman

Why providers are exiting in-home care

Can the exit of providers from in-home aged care services be stemmed ahead of major changes that will see consumers directly funded for their health care?

Published: 14 March 2023
  • national
  • 14 March 2023
  • National Seniors Australia

VincentCare is the latest provider to give up the in-home care market in Victoria. The ABC reports 25 Victorian councils also have exited in-home aged care and a further nine have decided to exit by 30 June.

Key Points

  • New Support at Home Program will replace existing government funded in-home programs next year.

  • Victorian providers are exiting the in-home care sector ahead of the changes.

  • Providers want additional $853 million for Home Care Packages backlog.

The departures come ahead of major changes to the national in-home care sector, which will see the existing Commonwealth Home Support Program (CHSP), Home Care Packages (HCP) program, and Short-Term Restorative Care (STRC) programs replaced by a new Support at Home Program.