The objectives of the EnCompass program are to:
provide individual navigation to CALD seniors, which is inclusive of their carers and families, through strengths-based, no-wrong-door case- management
provide culturally appropriate, tailored information about accessing aged care
build capacity of CALD older people, their loved ones, and communities to engage with the aged care system
contribute to an evidence base on the issues affecting older people from CALD backgrounds in navigating ageing and the aged care system, including collecting data to evaluate the program.
The intended outcomes of the program are to:
improve understanding of the challenges faced by seniors from CALD backgrounds, their families and carers
develop solutions to address the challenges and barriers faced by older people from CALD backgrounds when navigating the aged care system
empower and support people from CALD backgrounds through their engagement with the My Aged Care call centre and website
provide a greater understanding to people from CALD backgrounds of ageing, the aged care system, and the supports available to them
increase the number of people from CALD backgrounds who access appropriate aged care services and supports
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