This guide contains simple tools and practical advice to help you communicate with your clients in ways that respect people’s rights and support their independence and capacity to retain their autonomy, power and dignity
This guide has been developed for all the people who work in the aged care system.
Language is never neutral: the way we talk about and interact with older people matters. If you automatically think that “old equals bad” and “young equals good,” – if you have never even questioned that - those internalised beliefs will be reflected in what you say and do and potentially cause harm.
Changing our language can be the first step toward changing our attitudes and beliefs. It’s a good place to start if we want to end ageism.