Services Australia

Services Australia is the front line of Government for many Australians. We support our customers with services that are simple, helpful, respectful and transparent.

We provide high quality Centrelink, Medicare and Child Support services. Our role as a service provider is to identify customers affected by family and domestic violence and connect them to support as quickly as possible. Our continued aim is to make government services even simpler for our customers.

We also work with specialist providers and other government bodies. This helps us better support people who are affected by family and domestic violence.

Family and domestic violence and the abuse of older Australians

Family and domestic violence can happen to anyone, at any time, no matter their age, gender or sexual orientation. It can happen anywhere, including at home or in care. For specific information, referrals and support for people affected by family and domestic violence, please visit our family and domestic violence webpage.

Abuse of older Australians is any deliberate or unintentional harmful behaviour in a relationship of trust with an older person. It’s any violence or mistreatment that causes harm or distress to an older person. It can also be known as Elder abuse. It could be:

  • emotional

  • psychological

  • financial

  • physical

  • social

  • sexual

  • neglectful.

For specific information about what Services Australia does to help support the health and wellbeing of older Australians, please visit our elder health and safety webpage.

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