Compass

Compass is a national website created to help older Australians navigate the complex issue of elder abuse and to guide action to end the problem. We make resources and information available both for older Australians and for the people who care for and support them. Compass is an Australian Government initiative funded by the Attorney-General’s Department and led by Elder Abuse Action Australia (EAAA).

Last updated: 27 November 2025 Visit website

Elder abuse: neglect of older people

Neglect of older people is harmful, and it’s increasing. Family, friends and professional contacts may be the best source of intervention, but would you recognise the signs?

When impatience is harmful

We all lose our patience now and then, but if you are impatient with an older person, you could be perpetrating elder abuse. Find out why patience is important.

Who commits elder abuse?

A 2021 national survey found that family members are the most likely group of people to commit elder abuse.

Helping others to respond

If you know or suspect an older person is experiencing or at risk of abuse, read on to see what you can do. Help starts here.

Helping me respond

If you are experiencing abuse, there are people and supports you can turn to, things you can do and resources you can access. Help starts here.

Steps I can take for me

If you’re an older person looking to minimise the risk of elder abuse, use these steps to plan for your future and keep your independence and autonomy for longer.

Recognising Elder Abuse

There are many signs you can look out for to help you recognise different types of elder abuse.

Defining Elder Abuse

The abuse of older people is complex and confronting. Understanding it starts by defining it.

Steps I can take for others

If you’re concerned about an older person’s vulnerability to abuse, these are some of the key steps you can take to reduce and minimise their exposure to risk. For help and guidance read on.

Choosing an attorney

The person you appoint as your attorney in your enduring power of attorney may need to make important financial decisions on your behalf, so you should choose someone you really trust.

Having ‘capacity’

‘Capacity’ is a term often used when talking about a person’s ability to make decisions for themselves and understand the consequences of those decisions.

Being an attorney

An attorney has both the duty and the privilege of enabling another person to live the life they wanted to lead by understanding and enacting their wishes and preferences.