Funerals are big business in Australia. Despite this, experts say there are no national standards for the industry nor requirements to become a funeral director in Australia.
Background Briefing spoke to one funeral director in Victoria who said "you only need a pulse and a briefcase".
This ABC story shines a light of some of the negligent and abusive behaviour shown by some unscrupulous funeral homes to both the grieving living and their dead loved ones.
All comments are moderated. Please visit our terms of use for guidance on how to engage with our community.