However, the CommBank and its Bankwest subsidiary is refusing to pay $270 million in refunds.
ASIC says it will continue to monitor all of the banks' actions and has not ruled out further action.
The ABC explore how low-income Australians, many of them living in remote parts of the country, are struggling to navigate our banking system and its refund "shemozzle".

All comments are moderated. Please visit our terms of use for guidance on how to engage with our community.