That’s exactly what Mission Australia’s new Rebuild program aims to do with face-to-face help and real human connection in South Eastern NSW.
Unlike traditional services, Rebuild doesn’t require a doctor’s referral.
People can call, text, or scan a QR code, and a peer worker or support coordinator will respond, often within 24 hours.
“We wanted this service to be as simple as possible,” said Michele Lanigan, Mission Australia Program Manager.
The program focuses on practical support and connection, whether it’s helping someone access local groups, financial assistance, relationship support, or other social services.
“Sometimes it’s as simple as connecting someone with a local exercise group or a men’s shed. That can make a huge difference,” she explained.
The program can see clients aged 16 and over, with 14-year-olds allowed with guardian support, and the oldest client so far being 78.