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UnitingCare has released data from the Elder Abuse Prevention Unit (EAPU) Helpline. The 2021 report contains a range of descriptive statistics and analyses of Helpline data collected during the 2020–21 financial year.
Compared with the previous year, an additional 488 (31.8%) abuse notifications were received in 2020–21. As reported in the 2019–20 Year in Review report, the number of calls to the Helpline increased sharply in March 2020 and higher than average call volumes were sustained. The largest monthly total on record (n = 347) was observed in June 2021. The increase in calls from March 2020 likely relates to the social and economic impacts associated with the COVID-19 pandemic.
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