You’ll receive a letter from Services Australia with your individual contribution rate in the coming weeks.
Once you have received your letter, you have up to a maximum of 90 days to sign your agreement, so you have time to consider your individual circumstances.
You can continue receiving services after 1 November without signing your new agreement.
Accepting services after 1 November does not mean you have accepted your new agreement.
During the transition period, your provider cannot end your services because you have not signed your service agreement.
For more information about service agreements and the transition to Support at Home, visit the Department of Health, Disability and Ageing website.