National Seniors Australia’s latest research report, Experiences of Ageism in Retail and Hospitality, showcases written comments by 130+ Australians aged 50 or older about being ignored or poorly treated as customers in shops, bars, and cafes.
The comments were written in response to a question in the 2024 National Seniors Social Survey, in which older Australians were asked whether they had experienced exclusion or discrimination based on their age.