This guide supports service providers working with older people and will help create the conditions in which clients feel they can share information about their circumstances.
When an older person at risk of harm is attending an interview, you are interacting with this person at what may be one of the most difficult and traumatic points in their life.
Your manner and how you approach that interview is fundamental to how the older person will respond to you, and may influence how much information they are willing to share.
Importantly, your interviewing practice may also play a significant role in determining next steps for the older person.