National Seniors Australia’s latest research report, Experiences of Ageism in Retail and Hospitality, showcases written comments by 130+ Australians aged 50 or older about being ignored or poorly treated as customers in shops, bars, and cafes.
The comments were written in response to a question in the 2024 National Seniors Social Survey, in which older Australians were asked whether they had experienced exclusion or discrimination based on their age.
All comments are moderated. Please visit our terms of use for guidance on how to engage with our community.