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Support Directory

Use this page to find organisations dedicated to tackling elder abuse. To get started, select what you need help with.

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101 Services
1800 RESPECT

Provides 24 hour support, information and referrals for anyone affected by sexual assault, domestic violence or abuse.

NA
1800 737 732

Mon-Sun: 24 hours a day

ACT Police Seniors Liaison Unit

Assists with a wide range of matters involving older people, including preventing and reporting elder abuse.

ACT
131 444

Mon-Sun: 24 hours a day

ADA Australia

Advocacy and education service supporting and improving the wellbeing of older people and people with disability across Queensland.

QLD
1800 818 338 or +61 736376000

Mon-Fri: 9:00am-4:00pm

Adult Safeguarding Unit

Located in the Office for Ageing Well and has a strong focus on safeguarding the rights of adults at risk of abuse.

SA
+61 882042420

Mon-Fri: 9:00am-5:00pm

Advocacy Tasmania Inc.

Helps people to be heard and understood. Can provide information about your rights, and help you to deal with problems or complaints.

TAS
1800 005 131

Mon-Sun: 9:00am-4:00pm

Advocare Inc.

Operates the Western Australian elder abuse helpline,  provides free and confidential information, support and referrals to anyone impacted by elder abuse.

WA
1300 724 679 or 1800 655 566 Country Callers

Mon-Fri: 8:30am-4:30pm

Aged Care Complaints Commissioner

A free service for raising concerns about the quality of care or services being delivered to people receiving aged care services.

NA
1800 951 822

Mon-Fri: 9:00am-5:00pm

Aged Rights Advocacy Service

Supporting older people in South Australia to uphold their aged care and human rights for over 29 years.

SA
1800 700 600 or +61 882325377

Mon-Fri: 9:00am-5:00pm

Ageing and Disability Abuse Helpline

Information, practical support and referrals relating to the abuse of older people across NSW.

NSW
1800 628 221

Mon-Fri: 9:00am-5:00pm

Ageing and Disability Commission

Information, support and can receive reports about concerns or risks of abuse, neglect or exploitation of older people and adults with disability.

NSW
1800 628 221

Mon-Fri: 9:00am-5:00pm

Australian Association of Gerontology

Helping to improve the experience of ageing through research, policy and practice. It convenes a special interest group on elder abuse.

NA
+61 385060525

Mon-Fri: 9:00am-5:00pm

Australian Banking Association

The Australian Banking Association (ABA) is comprised of 24 member banks and contributes to the development of public policy on banking, including the new Code of Banking Practice.

NA
(02) 8298 0417

Mon-Fri: 9:00am-5:00pm

Australian Financial Complaints Authority

Providing consumers and small businesses with fair, free and independent dispute resolution for financial complaints.

NA
1800 931 678

Mon-Fri: 9:00am-5:00pm

Australian Human Rights Commission

A dedicated Age Discrimination Commissioner helping individuals and organisations understand their rights and meet their legal responsibilities.

NA
1300 369 711

Mon-Fri: 9:00am-5:00pm

Australian Institute of Family Studies

The Australian Government's key research body working in the area of family issues and wellbeing.

NA
1800 352 275

Mon-Fri: 9:00am-5:00pm