Service Providers
Discover key resources that are relevant to the primary prevention of elder abuse, plus easy access to key projects, training and research material.
Popular features for professionals
These articles are designed for professionals working with older people, covering topics from aged care considerations to supportive decision making.
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The fine line: helpful or harmful care for older people
Caring for an older person calls for more than good intentions to ensure it doesn’t cross the line into elder abuse.
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Vicarious trauma and working with older people
Physical or psychological distress from other people’s traumatic experiences is called ‘vicarious trauma’. For care service workers supporting older people, the risk is very real
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What is supported decision-making?
La Trobe’s Professor Christine Bigby explains supported decision-making, how it differs from substitute decision-making and what good practice looks like
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Age isn’t the problem. Ageism is
Ageism, like other forms of bias, may be conscious or unconscious, but it’s still damaging for older people. Understanding it can help you if you’re treated unfairly.
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The unique challenges of elder abuse in multicultural Australia
While elder abuse is a complex problem across Australia, older people in culturally and linguistically diverse communities may face particular issues.
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Understanding decision-making capacity
What it means to have or lose capacity, why it can change over time, and how it affects your enduring power of attorney.
Elder abuse tools
These tools are designed to equip professionals with the knowledge and tools to recognise and respond to the abuse of older people.
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Abuse of Older People Response Toolkit
This practical resource is designed to equip professionals with the knowledge and tools to recognise and respond to the abuse of older people
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LGBTI-Inclusive Practice Review Tool
This resource aims to support ageing and aged care services to become culturally-safe and inclusive for older lesbian, gay, bisexual, trans and intersex (LGBTI) people.
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Elder Abuse Screening Instrument
The National Ageing Research Institute (NARI) co-designed the Australian Elder Abuse Screening Instrument (AuSI) with health, aged care, and legal services.
Elder abuse research and training
Stay up to date with relevant research and training modules for professionals working with older people.
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Safer Seniors
SaferSeniors is designed to help professionals who work with older people to recognise, prevent and respond to abuse - and it includes a powerful module on healing and recovery.
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LGBTQA+ mental health, suicidality, and older age
This briefing report provides a focus on the rates of suicidality, mental ill-health, and loneliness for LGBTQA+ older adults aged 65 or over.
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The age barrier: older adults’ experiences of ageism in healthcare
This new report found that older Australians are feeling dismissed, excluded and stereotyped in healthcare settings, putting their access to life-saving care at risk.
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Training eModule: Recognising, Responding and Reporting of Abuse of the Older Person - For managers
Managers will learn how to understand reporting requirements and manage the safety and wellbeing of older people at risk of elder abuse.
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Training eModule: Recognising, Responding and Reporting of Abuse of the Older Person – For direct care workers
A training tool for frontline and care workers to identify, challenge, and prevent elder abuse.
Discover more research, reports, training, tools and policies.
Elder abuse events
Compass showcases events from around the country, including training opportunities for service providers.
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CALL 1800 ELDERHelp (1800 353 374)
This free number will redirect you to an existing phone service near you. This is not a 24-hour line. Call operating times will vary. A collaboration between the Australian, state and territory governments.